Last Updated: June 1, 2025 | Radianice LLC | 742 Evergreen Terrace, Portland, OR 97201
Radianice LLC ("Radianice," "we," "us," or "our") operates radianice.com (the "Site"). We are committed to protecting your personal information and your right to privacy. This Privacy Policy explains what information we collect, how we use it, with whom we share it, and how you can exercise your rights.
1. Information We Collect
Information You Provide Directly
When you use our Site, you may provide us with:
- Account information: Name, email address, phone number, and billing/shipping address when you create an account or place an order.
- Payment information: Payment is processed securely through PayPal. We do not receive, store, or have access to your full credit card number, CVV, or other sensitive payment details.
- Contact form data: Name, email, and message content when you submit our contact form.
- Newsletter subscription: Email address when you sign up for our email list.
Information Collected Automatically
When you visit our Site, we automatically collect certain information:
- Usage data: Pages visited, time spent on the Site, referring URLs, and links clicked.
- Device information: IP address, browser type and version, operating system, and device type.
- Cookies and similar technologies: See our Cookies section below.
2. How We Use Your Information
We use the information we collect to:
- Process and fulfill your orders, including sending order confirmations and shipping notifications
- Communicate with you about your orders, returns, and customer service inquiries
- Send promotional emails and newsletters (only if you've opted in)
- Improve our Site, products, and services
- Comply with legal obligations
- Prevent fraud and protect the security of our Site
- Analyze usage patterns to improve user experience
3. Cookies and Tracking Technologies
We use cookies and similar tracking technologies to enhance your browsing experience. Cookies are small data files stored on your device when you visit our Site.
We use the following types of cookies:
- Essential cookies: Required for the Site to function properly (e.g., maintaining your shopping cart).
- Analytics cookies: Help us understand how visitors use our Site (e.g., Google Analytics).
- Marketing cookies: Used to serve relevant advertisements on third-party platforms.
You can control cookies through your browser settings. Disabling certain cookies may affect Site functionality. By continuing to use our Site, you consent to our use of cookies as described in this policy.
4. Third-Party Services
We share your information with third parties only as necessary to operate our business:
- PayPal: Processes all payments. Subject to PayPal's Privacy Policy.
- Shipping carriers (USPS, UPS, FedEx): Receive your name and shipping address to deliver your order.
- Google Analytics: Collects anonymized usage data. Subject to Google's Privacy Policy.
- Email service providers: Used to send transactional and marketing emails you've opted into.
We do not sell, rent, or trade your personal information to third parties for their marketing purposes.
5. Data Retention
We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, including legal, accounting, and reporting requirements. Order records are retained for 7 years as required by tax laws. You may request deletion of your data at any time (subject to legal obligations).
6. Your Privacy Rights
California Residents (CCPA)
Under the California Consumer Privacy Act (CCPA), California residents have the right to:
- Know what personal information we collect, use, disclose, or sell
- Delete personal information we hold about you
- Opt out of the sale of personal information (we do not sell personal data)
- Non-discrimination for exercising your CCPA rights
European Residents (GDPR)
If you are located in the European Economic Area (EEA), you have the right to:
- Access your personal data
- Correct inaccurate data
- Request deletion ("right to be forgotten")
- Restrict or object to processing
- Data portability
- Withdraw consent at any time
7. Children's Privacy
Our Site is not directed to children under 13 years of age. We do not knowingly collect personal information from children under 13. If you believe we have inadvertently collected data from a child, please contact us immediately at [email protected].
8. Security
We implement industry-standard security measures to protect your personal information, including SSL encryption for all data transmissions, secure servers, and restricted access to personal data. While we strive to protect your information, no internet transmission is 100% secure, and we cannot guarantee absolute security.
9. Changes to This Policy
We may update this Privacy Policy from time to time. We'll notify you of significant changes by posting the updated policy on this page with a revised "Last Updated" date and, where appropriate, by email.
10. Contact Us
For privacy-related inquiries, to exercise your rights, or to submit a complaint, contact us at:
Radianice LLC
742 Evergreen Terrace, Portland, OR 97201
Email: [email protected]
Phone: (503) 555-0147
EIN: 12-3456789