Order Changes And Cancellations

Changing Your Order

After placing the checkout of an order, you may adjust its information by contacting us via Info@radianice.com within 24 hours.

Canceling Your Order

You may cancel an order within 24 Hours of submitting without any fee.

If the order has entered the production phase (after the 24-hour window), unfortunately the order can no longer be cancelled.

Order modify

If significant modifications are required, please contact us to cancel your existing order. You may then place a new order to ensure accuracy.

Address Changes

If you have to change the shipping address, please send us an email with your order number, the current shipping address and the address you want to change to. You can change the address until your order leaves our facility!

Style, Size, and Color Changes

This means any changes required before manufacturing phase can be done. If you have any modifications in the content, please send us an email with your order number as the subject line. We will get back to you and make it happen ASAP!